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Mar 24, 2017 · Mammogram gets personal

All women know the mammogram story. Show up, undress to the waist and put clothes in a locker, then go to a room with the technician and giant machine. Okay, did that… and then I was instructed to sit, while the technician wiped down the machine. And I thought: why didn’t she do that while I was taking off my clothes? But then I realized that she (and the system) were showing me that they were protecting me, that they wanted me to see that hygiene was important and they would make sure everything was sanitary, just for me (and of course for every woman who gets a mammogram). What a smart way to do things! And that’s true of every kind and type of visit — well thought out, creating confidence in each patient, great technicians and of course super doctors and assistants. Hooray for UCLA!

Mar 23, 2017 · Story about more than one doctor

I’ve been part of the UCLA system for only 4 or 5 years, and have had Medicare plus United Healthcare (and now Medicare plus Scan) but in that time, I’ve had two hip replacements, cataract surgery, and several regular physician visits. I interviewed my Primary Care Physician before signing on, and found her to be knowledgeable, friendly, personable and delightful. Each and every specialist has been pleasant, willing to explain complex ideas, and forthcoming about exams. I’d do almost anything to remain part of the UCLA system. It’s fabulous!