patient experience

Yoon J, Ong MK, Vanneman ME, Zhang Y, Dizon MP, Phibbs CS. Hospital and Patient Factors Affecting Veterans' Hospital Choice. Med Care Res Rev. 2023[...]

Apaydin EA, Paige NM, Begashaw MM, Larkin J, Miake-Lye IM, Shekelle PG. Veterans Health Administration (VA) vs. Non-VA Healthcare Quality: A Systematic Review. J Gen[...]

Quigley DD, Elliott MN, Slaughter ME, Talamantes E, Hays RD. Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients. J Gen[...]

Quigley DD, Elliott MN, Slaughter ME, Talamantes E, Hays RD. Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements When Conducted Regularly: A[...]