Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients

By sjmartinez • February 17, 2023

Quigley DD, Elliott MN, Slaughter ME, Talamantes E, Hays RD. Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients. J Gen Intern Med. 2023 Feb 16. doi: 10.1007/s11606-023-08045-2. Epub ahead of print. PMID: 36797540.

Tags: CAHPS, coaching, General Internal Medicine, language, patient experience, Publications, spline models

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