February 22, 2016
A Day in the life of a patient liaison
By uclahealth
Anna Parker’s childhood experiences give her a unique perspective on a challenging job. Deborah J. was in an agitated state when she first met Anna Parker more than a year ago. Deborah (her last name is withheld for confidentiality) is the adult daughter of an 85-year-old bedridden man with multiple health problems, including mild dementia […]
Tags: Anna Parker, Office of Patient Experience, patient liaison, Ronald Reagan UCLA Medical Center