Maria assisted me with checking in for a walk-in appointment with an immediate care provider. There was a question regarding whether this UCLA facility was in-network for my insurance coverage to have the appointment. She went above and beyond to check with my insurance company to confirm the appointment would be considered in-network and gave me the call reference number in case I had any issues. She could have easily and rightfully directed me to a different urgent/immediate care. I greatly appreciate her help when I needed it.
By: Charlotte G.