Ms. L.

I had to have a covid test before surgery, on Dec 20, 2020. I was concerned because I had heard it was very unpleasant. I walked into the room where Nurse Lee was awaiting me. I asked her to be gentle and careful; she assured me she would. But she also said the test would be "uncomfortable," and repeated it. She was cheerful and friendly and caring. She then did the test, and I was amazed that I felt almost nothing, and certainly no discomfort. So while she prepared me for what many patients suffer, she did her best, successfully, to spare me the discomfort. She was just great.

By: wm D.

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