I would like to thank Juan J. Zelayandia for going above and beyond when I was visiting the Woodland Hills office for an appointment. He scheduled me quickly when I was having an issue & needed to see my primary. When I got to the office he made sure to communicate with me often that the office was running late but that they had not forgotten about me and they’d get me a room soon. I really appreciated this gesture because it showed me that my time is respected. I rarely ever see this level of respect, kindness, and communication in physician offices. Juan consistently goes above and beyond on his work and UCLA is lucky to have someone like him working for them. I would truly like to thank him.
By: Shawna H.