After I was moved from the ER to the hospital, Michelle helped get me settled in and helped answer all my random questions. Because my COVID test had not come back yet, my wife was unable to come up to see how I was doing and give me a bag of my things. Michelle kindly said offered to go downstairs and pick up the bag. When she saw my wife, she could tell my wife was very worried and took the initiative to help calm her anxiety. My wife even called me afterwards to tell me how nice Michelle was, not only offering to personally pick up the bag, but the way she went above and beyond to help a worried love one feel better. Thank you Michelle!
By: Jerry J.