My daughter, a student/athlete at UCLA, was having a wrist surgery on July 1st 2020. I was calling from Europe trying to find out how she was and extremely worried because the surgery had taken a lot longer and I had not heard anything about her condition. After several failed attempts To get through I was fortunate to have Eve (operator 43) answer my call. Eve was an absolute angel. She is amazingly professional, extremely courteous as well as polite and absolutely determined to provide top service. I knew that she was going to make sure we got to find out if our daughter was well. Eve’s entire conduct was exceptional and I am in no doubt that she is one in a million. She is a true asset to the hospital and performs her job well beyond the call of duty. A true testimony to the entire legacy of the place!
By: Chrysanthi S.