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Kicking Off Holiday Season

Tracy Serrano, a child life specialist at UCLA Mattel Children’s Hospital, Santa Monica

“The United Airlines visit is one my favorites from the whole year,” gushes Tracy Serrano, a child life specialist at UCLA Mattel Children’s Hospital, Santa Monica. “Our community partners from United Airlines come to visit all our patients and provide them with Ben Flyin Adventure bears. They’ve been coming for 12 years, and it’s such a great experience. Everyone gets so excited when we see them show up in their United uniforms. I think the pilots and flight attendants enjoy putting a smile on people’s faces. It really kicks off our holiday season.”


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